For contractors
Your compliance, sorted. Once.
TradeVerify is the platform strata and property management firms use to confirm you are licensed, insured and ready to work. Submit your documents once instead of emailing the same certificates to every firm that engages you — and it costs you nothing.
- Free for contractors — the management firm pays
- Submit once, not once per firm
- We remind you before anything expires
Why you're being asked
Why management firms use TradeVerify
Strata managers and property management firms are responsible for the safety and compliance of the buildings and properties they manage. A firm might oversee hundreds of properties and engage thousands of contractors across them.
Checking every trade licence and insurance certificate by hand is slow, easy to get wrong, and leaves gaps nobody notices until something goes wrong. TradeVerify does that checking for them, and keeps a live, validated record instead of a filing cabinet.
For you, that is not just paperwork. A verified profile marks you as a professional, low-risk contractor across every firm in the network — and it is the reason a manager can approve you for a job without stopping to chase documents first.
The practical effect is simple: contractors whose compliance is sorted get approved faster, and get asked back.
What's required
What you'll be asked for
Exactly what you need to provide depends on your trade. TradeVerify tells you what's expected for the work you do, and checks what you hold against it.
Trade licence
A current, valid licence for your trade. TradeVerify checks this directly against the issuing government register, so in most cases there is nothing for you to send us. Licensing is State and Territory based, so which register we ask depends on where your licence was issued — the full list of authorities names each one. If a register cannot confirm your licence, you will be asked for the document instead and the record will say plainly that it came from you rather than from the register.
Public liability or professional indemnity
Different trades are asked for different cover. On-site trades are typically asked for public liability; professional services are typically asked for professional indemnity. TradeVerify checks your certificate against what your trade is expected to hold. We don't advise you on what cover to buy — that is between you and your broker.
Workers compensation
Generally required where you employ staff, and generally not where you are a sole trader with no employees — but workers compensation is State-based and the rules differ, so what applies to you depends on where you work and how your business is set up. If you are unsure, check with your State or Territory workers compensation authority or your broker.
Keeping it current
Compliance is not a one-time event. TradeVerify monitors your documents and sends automated reminders before expiry, so you stay work-ready across every management firm in the network without re-submitting anything.
What it involves
About ten minutes, once.
There is no account to set up, no password to remember and nothing to download.
- We email you a link
- One link, straight to your own page. It is single-use and time-limited, so if it expires before you get to it, ask us for another — that is normal, not a problem.
- The page tells you exactly what's needed
- Not "please update your compliance documents". It lists the specific documents outstanding, and where something has expired it names the licence or policy reference so you know which one to go and find.
- You upload, and that's it
- Photograph or attach the certificate and add a note if something needs explaining. Files are scanned for viruses on the way in. Your licence itself we usually confirm straight from the government register, so often there is nothing to send for that at all.
- We come back to you before it lapses
- You are reminded ahead of an expiry, and the reminder names the document. You do not have to keep track of which firm has which certificate.
A person checks what you send. If a certificate is in a slightly different business name, or your broker has sent a renewal notice rather than a certificate of currency, that gets picked up and you get asked — rather than your profile silently sitting there incomplete.
Questions
Common questions from contractors
Is there a cost to me as a contractor?
No. Verification is free for contractors. You submit your documents and we notify you when they need renewing. The management firm that engages you pays for the platform.
Why have I never heard of the management firm that contacted me?
Work orders and quote requests from management firms are usually issued on behalf of the property owner or the owners corporation. In some cases a committee member or another individual engaged you directly. The firm keeps your details because it manages quotes, work orders and payments for its clients, and it wants its contractor records to be current for any future job.
Why do I need to submit my documents?
The firm engaging you has a duty of care to the owners it represents. Before approving contractors for work across its properties it needs to confirm you hold valid compliance records. Without a verified profile, managers in the network may not be able to engage you — not because they don't want to, but because they can't confirm your status.
What happens if I don't submit anything?
We contact you more than once, because we know how busy a trade business is. If the documents stay outstanding, firms using TradeVerify may be unable to approve you for work. That is not a penalty — it is simply what an incomplete verification means to the person deciding who to send.
I already sent these certificates to the firm. Why again?
A certificate emailed once tells the firm what was true on the day you sent it. TradeVerify keeps the record current and re-checks the licence against the register, which is what lets the firm approve you without asking you again next time.
Still have questions? Get in touch.
Sort it once.
Verification is free for contractors, and it carries across every management firm in the network.